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السلام عليكم

تكفووووووووووون ابي فزعتكم عندي المتصفح مادري شفيه ويعلق عندي الاب توب معننو جديدمشتريته كل مافتح موقع يقولي تسبب في حدوث مشكله ويطلع على سطح المكتب كذا
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نوع جهازي دل والنظام ويندوز7

وهذا محتوى المستند






#
# An unexpected error has been detected by **** Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x1ae43b8b, pid=4224, tid=3180
#
# **** VM: **** HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
# Problematic frame:
# C 0x1ae43b8b
#
# If you would like to submit a bug report, please visit:
# http://****.sun.com/***apps/bugreport/crash.jsp
# The crash happened outside the **** Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x0679b000): ****Thread "main" [_thread_in_native, id=3180, stack(0x14b50000,0x14d50000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x00000000, EBX=0x2a705bb8, ECX=0x169047b8, EDX=0x14d4d33c
ESP=0x14d4d318, EBP=0x14d4d328, ESI=0x00000000, EDI=0x0679b000
EIP=0x1ae43b8b, EFLAGS=0x00050206
Top of Stack: (sp=0x14d4d318)
0x14d4d318: 14d4d33c 14d4d324 2a705bb8 00000000
0x14d4d328: 14d4d368 1f829cf1 0679b114 14d4d370
0x14d4d338: 1eca65e8 00000000 06793764 0679375c
0x14d4d348: 14d4d348 2a705bb8 14d4d37c 2a70de10
0x14d4d358: 00000000 2a705bb8 00000000 14d4d378
0x14d4d368: 14d4d3a4 1f822f07 2a70d860 1f828196
0x14d4d378: 1eca65e8 00000000 29603458 14d4d384
0x14d4d388: 2a705b27 14d4d3ac 2a70de10 00000000
Instructions: (pc=0x1ae43b8b)
0x1ae43b7b: 33 f6 85 c0 7c 3a 8b 45 fc 8d 55 14 52 89 75 14
0x1ae43b8b: 8b 08 50 ff 91 a0 00 00 00 85 c0 7c 1a 8b 75 14

Stack: [0x14b50000,0x14d50000], sp=0x14d4d318, free space=2036k
Native frames: (J=compiled **** code, j=interpreted, Vv=VM code, C=native code)
C 0x1ae43b8b
j sun.plugin2.main.server.IExplorerPlugin. get********Base0(J)L****/lang/String;+0
j sun.plugin2.main.server.IExplorerPlugin. get********Base()L****/lang/String;+31
j sun.plugin2.main.server.JVMInstance.star tApplet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
j sun.plugin2.main.server.JVMManager.start AppletImpl(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZL****/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+181
j sun.plugin2.main.server.JVMManager.start Applet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZL****/lang/StringLsun/plugin2/main/server/AppletID;+16
j sun.plugin2.main.server.JVMManager.start Applet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
j sun.plugin2.main.server.IExplorerPlugin. maybeStartApplet()V+192
j sun.plugin2.main.server.IExplorerPlugin. access$200(Lsun/plugin2/main/server/IExplorerPluginV+1
j sun.plugin2.main.server.IExplorerPlugin$ BackgroundStarter$1.run()V+7
v ~StubRoutines::call_stub
**** frames: (J=compiled **** code, j=interpreted, Vv=VM code)
j sun.plugin2.main.server.IExplorerPlugin. get********Base0(J)L****/lang/String;+0
j sun.plugin2.main.server.IExplorerPlugin. get********Base()L****/lang/String;+31
j sun.plugin2.main.server.JVMInstance.star tApplet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
j sun.plugin2.main.server.JVMManager.start AppletImpl(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZL****/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+181
j sun.plugin2.main.server.JVMManager.start Applet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZL****/lang/StringLsun/plugin2/main/server/AppletID;+16
j sun.plugin2.main.server.JVMManager.start Applet(L****/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
j sun.plugin2.main.server.IExplorerPlugin. maybeStartApplet()V+192
j sun.plugin2.main.server.IExplorerPlugin. access$200(Lsun/plugin2/main/server/IExplorerPluginV+1
j sun.plugin2.main.server.IExplorerPlugin$ BackgroundStarter$1.run()V+7
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
**** Threads: ( => current thread )
0x21d77c00 ****Thread "JRE 1.6.0.13 Worker Thread" [_thread_blocked, id=4772, stack(0x22eb0000,0x22fb0000)]
0x21d77400 ****Thread "JRE 1.6.0.13 Output Reader Thread" [_thread_in_native, id=4984, stack(0x22d30000,0x22e30000)]
0x21d77000 ****Thread "JRE 1.6.0.13 Output Reader Thread" [_thread_in_native, id=7004, stack(0x22ab0000,0x22bb0000)]
0x0687f800 ****Thread "Thread-0" [_thread_in_native, id=7404, stack(0x22bb0000,0x22cb0000)]
0x0687f000 ****Thread "**** Plug-In Pipe Worker Thread (Server-Side)" daemon [_thread_in_native, id=4952, stack(0x22390000,0x22490000)]
0x06874400 ****Thread "traceMsgQueueThread" daemon [_thread_blocked, id=1912, stack(0x224f0000,0x225f0000)]
0x06865400 ****Thread "Low Memory Detector" daemon [_thread_blocked, id=6740, stack(0x21a90000,0x21b90000)]
0x06863c00 ****Thread "CompilerThread0" daemon [_thread_blocked, id=4756, stack(0x1caf0000,0x1cbf0000)]
0x06860000 ****Thread "Attach Listener" daemon [_thread_blocked, id=1776, stack(0x21890000,0x21990000)]
0x06831400 ****Thread "Signal Dispatcher" daemon [_thread_blocked, id=6204, stack(0x1c960000,0x1ca60000)]
0x0681ac00 ****Thread "Finalizer" daemon [_thread_blocked, id=4624, stack(0x1c7c0000,0x1c8c0000)]
0x06819800 ****Thread "Reference Handler" daemon [_thread_blocked, id=6148, stack(0x1b2b0000,0x1b3b0000)]
=>0x0679b000 ****Thread "main" [_thread_in_native, id=3180, stack(0x14b50000,0x14d50000)]
Other Threads:
0x06814c00 VMThread [stack: 0x1c630000,0x1c730000] [id=3692]
0x06867400 WatcherThread [stack: 0x21c00000,0x21d00000] [id=144]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 806K [0x29570000, 0x29670000, 0x296a0000)
eden space 896K, 89% used [0x29570000, 0x29639830, 0x29650000)
from space 64K, 0% used [0x29650000, 0x29650000, 0x29660000)
to space 64K, 0% used [0x29660000, 0x29660000, 0x29670000)
tenured generation total 4096K, used 0K [0x296a0000, 0x29aa0000, 0x2a570000)
the space 4096K, 0% used [0x296a0000, 0x296a0000, 0x296a0200, 0x29aa0000)
compacting perm gen total 12288K, used 3188K [0x2a570000, 0x2b170000, 0x2e570000)
the space 12288K, 25% used [0x2a570000, 0x2a88d140, 0x2a88d200, 0x2b170000)
No shared spaces configured.
Dynamic libraries:
0x013d0000 - 0x01488000 C:\Program Files\Internet Explorer\iexplore.exe
0x77200000 - 0x7733c000 C:\Windows\SYSTEM32\ntdll.dll
0x75df0000 - 0x75ec4000 C:\Windows\system32\kernel32.dll
0x755b0000 - 0x755fa000 C:\Windows\system32\KERNELBASE.dll
0x75360000 - 0x75397000 C:\Program Files\AVAST Software\Avast\snxhk.dll
0x75a40000 - 0x75ae0000 C:\Windows\system32\ADVAPI32.dll
0x760b0000 - 0x7615c000 C:\Windows\system32\msvcrt.dll
0x77340000 - 0x77359000 C:\Windows\SYSTEM32\sechost.dll
0x75690000 - 0x75731000 C:\Windows\system32\RPCRT4.dll
0x75d10000 - 0x75dd9000 C:\Windows\system32\USER32.dll
0x771b0000 - 0x771fe000 C:\Windows\system32\GDI32.dll
0x75ae0000 - 0x75aea000 C:\Windows\system32\LPK.dll
0x759a0000 - 0x75a3d000 C:\Windows\system32\USP10.dll
0x75cb0000 - 0x75d07000 C:\Windows\system32\SHLWAPI.dll
0x76380000 - 0x76fc9000 C:\Windows\system32\****L32.dll
0x76fd0000 - 0x7712c000 C:\Windows\system32\ole32.dll
0x75ed0000 - 0x75fe1000 C:\Windows\system32\urlmon.dll
0x75910000 - 0x7599f000 C:\Windows\system32\OLEAUT32.dll
0x76160000 - 0x76318000 C:\Windows\system32\iertutil.dll
0x75b80000 - 0x75c9b000 C:\Windows\system32\WININET.dll
0x760a0000 - 0x760a3000 C:\Windows\system32\Normaliz.dll
0x76080000 - 0x7609f000 C:\Windows\system32\IMM32.DLL
0x77360000 - 0x7742c000 C:\Windows\system32\MSCTF.dll
0x66220000 - 0x66b66000 C:\Windows\system32\IEFRAME.dll
0x75ca0000 - 0x75ca5000 C:\Windows\system32\PSAPI.DLL
0x6b200000 - 0x6b23c000 C:\Windows\system32\OLEACC.dll
0x742e0000 - 0x7447e000 C:\Windows\WinSxS\x86_microsoft.windows. common-controls_6595b64144ccf1df_6.0.7600.16661 _none_420fe3fa2b8113bd\comctl32.dll
0x77130000 - 0x771ab000 C:\Windows\system32\comdlg32.dll
0x6cc60000 - 0x6cc91000 C:\Program Files\Internet Explorer\IEShims.dll
0x752a0000 - 0x752ac000 C:\Windows\system32\CRYPTBASE.dll
0x74040000 - 0x74080000 C:\Windows\system32\uxtheme.dll
0x62520000 - 0x62539000 C:\Program Files\Real\RealPlayer\browserrecord\chro me\hook\rpchromebrowserrecordhelper.dll
0x73eb0000 - 0x74040000 C:\Windows\WinSxS\x86_microsoft.windows. gdiplus_6595b64144ccf1df_1.1.7600.16385_ none_72fc7cbf861225ca\gdiplus.dll
0x7c3a0000 - 0x7c41b000 C:\Windows\system32\MSVCP71.dll
0x7c340000 - 0x7c396000 C:\Windows\system32\MSVCR71.dll
0x750e0000 - 0x750e8000 C:\Windows\system32\Secur32.dll
0x75230000 - 0x7524a000 C:\Windows\system32\SSPICLI.DLL
0x752f0000 - 0x752fb000 C:\Windows\system32\profapi.dll
0x75af0000 - 0x75b25000 C:\Windows\system32\WS2_32.dll
0x75de0000 - 0x75de6000 C:\Windows\system32\NSI.dll
0x74c50000 - 0x74c94000 C:\Windows\system32\dnsapi.DLL
0x73470000 - 0x7348c000 C:\Windows\system32\iphlpapi.DLL
0x73460000 - 0x73467000 C:\Windows\system32\WINNSI.DLL
0x752e0000 - 0x752ee000 C:\Windows\system32\RpcRtRemote.dll
0x73d50000 - 0x73d63000 C:\Windows\system32\dwmapi.dll
0x5c1b0000 - 0x5cd6b000 C:\Windows\system32\MSHTML.dll
0x74850000 - 0x74859000 C:\Windows\system32\VERSION.dll
0x74dd0000 - 0x74de6000 C:\Windows\system32\CRYPTSP.dll
0x74b70000 - 0x74bab000 C:\Windows\system32\rsaenh.dll
0x75740000 - 0x758dd000 C:\Windows\system32\setupapi.dll
0x75560000 - 0x75587000 C:\Windows\system32\CFGMGR32.dll
0x75590000 - 0x755a2000 C:\Windows\system32\DEVOBJ.dll
0x6d3a0000 - 0x6d45a000 C:\Windows\system32\d2d1.dll
0x65860000 - 0x6596a000 C:\Windows\system32\DWrite.dll
0x6ed80000 - 0x6ee03000 C:\Windows\system32\dxgi.dll
0x75ff0000 - 0x76073000 C:\Windows\system32\CLBCatQ.DLL
0x66c80000 - 0x66cb2000 C:\Program Files\Internet Explorer\ieproxy.dll
0x75250000 - 0x7529b000 C:\Windows\system32\apphelp.dll
0x68050000 - 0x6807e000 C:\Windows\system32\MLANG.dll
0x75410000 - 0x7543d000 C:\Windows\system32\WINTRUST.dll
0x75440000 - 0x7555c000 C:\Windows\system32\CRYPT32.dll
0x75400000 - 0x7540c000 C:\Windows\system32\MSASN1.dll
0x73890000 - 0x738b1000 C:\Windows\system32\ntmarta.dll
0x75b30000 - 0x75b75000 C:\Windows\system32\WLDAP32.dll
0x6ee50000 - 0x6ee7c000 C:\Windows\system32\d3d10_1.dll
0x6ee10000 - 0x6ee4a000 C:\Windows\system32\d3d10_1core.dll
0x10000000 - 0x10615000 C:\Windows\system32\igd10umd32.dll
0x738c0000 - 0x73912000 C:\Windows\system32\RASAPI32.dll
0x73a40000 - 0x73a55000 C:\Windows\system32\rasman.dll
0x73990000 - 0x7399d000 C:\Windows\system32\rtutils.dll
0x6c580000 - 0x6c586000 C:\Windows\system32\sensapi.dll
0x02240000 - 0x02272000 C:\Program Files\Internet Download Manager\IDMIECC.dll
0x73380000 - 0x73391000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper Shim.dll
0x70ae0000 - 0x70b7b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt _1fc8b3b9a1e18e3b_8.0.50727.6195_none_d0 9154e044272b9a\MSVCR80.dll
0x6a150000 - 0x6a1d7000 C:\Windows\WinSxS\x86_microsoft.vc80.crt _1fc8b3b9a1e18e3b_8.0.50727.6195_none_d0 9154e044272b9a\MSVCP80.dll
0x740a0000 - 0x740b0000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper .dll
0x62440000 - 0x6248f000 C:\Program Files\Real\RealPlayer\rpbrowserrecordplu gin.dll
0x29500000 - 0x29567000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
0x27500000 - 0x2761a000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\msidcrl40.DLL
0x01da0000 - 0x01da8000 C:\Program Files\Internet Download Manager\idmmkb.dll
0x75300000 - 0x7535f000 C:\Windows\system32\SXS.DLL
0x758e0000 - 0x7590a000 C:\Windows\system32\imagehlp.dll
0x74f00000 - 0x74f38000 C:\Windows\system32\ncrypt.dll
0x74ee0000 - 0x74ef7000 C:\Windows\system32\bcrypt.dll
0x74ab0000 - 0x74aed000 C:\Windows\system32\bcryptprimitives.dll
0x749b0000 - 0x749c7000 C:\Windows\system32\USERENV.dll
0x74d90000 - 0x74dcc000 C:\Windows\system32\mswsock.dll
0x748e0000 - 0x748e5000 C:\Windows\System32\wshtcpip.dll
0x73660000 - 0x73685000 C:\Windows\system32\peerdist.dll
0x74f40000 - 0x74f5b000 C:\Windows\system32\AUTHZ.dll
0x74990000 - 0x749a6000 C:\Windows\system32\GPAPI.dll
0x735d0000 - 0x735e0000 C:\Windows\system32\NLAapi.dll
0x6b350000 - 0x6b36c000 C:\Windows\system32\cryptnet.dll
0x6f120000 - 0x6f126000 C:\Windows\system32\rasadhlp.dll
0x74d80000 - 0x74d86000 C:\Windows\System32\wship6.dll
0x6a2f0000 - 0x6a305000 C:\Windows\system32\Cabinet.dll
0x74b50000 - 0x74b5e000 C:\Windows\system32\DEVRTL.dll
0x02520000 - 0x02527000 C:\Program Files\DictionaryBoss\bar\1.bin\v4brstub. dll
0x02530000 - 0x02536000 C:\Program Files\DictionaryBoss\bar\1.bin\v4auxstb. dll
0x02540000 - 0x0254e000 C:\Program Files\DictionaryBoss\bar\1.bin\v4SrcAs.d ll
0x055d0000 - 0x055db000 C:\Program Files\DictionaryBoss\bar\1.bin\v4dlghk.D LL
0x05610000 - 0x05619000 C:\Program Files\DictionaryBoss\bar\1.bin\v4ieovr.D LL
0x6a710000 - 0x6a843000 C:\Windows\System32\msxml3.dll
0x71c90000 - 0x71cc8000 C:\Windows\System32\fwpuclnt.dll
0x65f10000 - 0x660cb000 C:\Windows\System32\j******9.dll
0x6d460000 - 0x6d482000 C:\Program Files\AVAST Software\Avast\aswJsFlt.dll
0x6dbf0000 - 0x6dbfb000 C:\Windows\system32\msimtf.dll
0x6ff20000 - 0x6ff73000 C:\PROGRA~1\AVASTS~1\Avast\aswCmnBS.dll
0x6ff00000 - 0x6ff1b000 C:\PROGRA~1\AVASTS~1\Avast\aswCmnOS.dll
0x6fed0000 - 0x6fef9000 C:\PROGRA~1\AVASTS~1\Avast\aswCmnIS.dll
0x71710000 - 0x717b3000 C:\Windows\WinSxS\x86_microsoft.vc90.crt _1fc8b3b9a1e18e3b_9.0.30729.6161_none_50 934f2ebcb7eb57\MSVCR90.dll
0x711f0000 - 0x7127e000 C:\Windows\WinSxS\x86_microsoft.vc90.crt _1fc8b3b9a1e18e3b_9.0.30729.6161_none_50 934f2ebcb7eb57\MSVCP90.dll
0x6fa00000 - 0x6fa59000 C:\PROGRA~1\AVASTS~1\Avast\Aavm4h.dll
0x6f9e0000 - 0x6f9f9000 C:\PROGRA~1\AVASTS~1\Avast\AavmRpch.dll
0x6fe60000 - 0x6feca000 C:\PROGRA~1\AVASTS~1\Avast\ashBase.dll
0x6fe50000 - 0x6fe57000 C:\Windows\system32\WSOCK32.dll
0x6fe40000 - 0x6fe4e000 C:\PROGRA~1\AVASTS~1\Avast\aswEngLdr.dll
0x6fb50000 - 0x6fb76000 C:\PROGRA~1\AVASTS~1\Avast\ashTask.dll
0x6fc20000 - 0x6fcc8000 C:\PROGRA~1\AVASTS~1\Avast\aswAux.dll
0x6fa60000 - 0x6fa96000 C:\PROGRA~1\AVASTS~1\Avast\aswProperty.d ll
0x740f0000 - 0x741e5000 C:\Windows\system32\PROPSYS.dll
0x73d20000 - 0x73d4f000 C:\Windows\system32\XmlLite.dll
0x73c20000 - 0x73d1b000 C:\Windows\system32\windowscodecs.dll
0x6c240000 - 0x6c26b000 C:\Windows\system32\msls31.dll
0x687c0000 - 0x687fa000 C:\Windows\System32\Dxtrans.dll
0x73540000 - 0x73554000 C:\Windows\System32\ATL.DLL
0x739a0000 - 0x739aa000 C:\Windows\system32\ddrawex.dll
0x6a850000 - 0x6a937000 C:\Windows\system32\DDRAW.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\****\jre6\lib\deploy.jar;C :\PROGRA~1\****\jre6\lib\****ws.jar;C:\P ROGRA~1\****\jre6\lib\plugin.jar -Xmx16m -D****.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
****_command:
Launcher Type: generic
Environment Variables:
PATH=C:\Program Files\Internet Explorer;;C:\Program Files\Dell\DW WLAN Card;;C:\Windows\system32;C:\Windows;C:\ Windows\System32\Wbem;C:\Windows\System3 2\WindowsPower****l\v1.0\
USERNAME=cp
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 42 Stepping 7, GenuineIntel

--------------- S Y S T E M ---------------
OS: Windows NT 6.1 Build 7600
CPU:total 1 (8 cores per cpu, 2 threads per core) family 6 model 10 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, ht
Memory: 4k page, physical 950552k(59136k free), swap 1999128k(574840k free)
vm_info: **** HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 0124 by "****_re" with MS VC++ 7.1
time: Tue Apr 10 2301 2012
elapsed time: 8 seconds

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